Palazzo di Bocce
Privacy Policy
This Privacy Policy describes how Palazzo di Bocce uses the personal information you provide and the rights you have.
Full Detail: What We Do With Your Information
This policy describes how we use the personal information you provide and the rights you have.
Your Phone Number
- By providing your phone number in any manner, you consent to receiving SMS messages.
- Message and data rates may apply. Message frequency will vary.
- Reply Help to get more assistance.
- Reply Stop to opt out of messaging.
Your Email Address
- By providing your email address in any manner, you consent to receiving email messages.
- Message frequency will vary.
No information will be shared with third parties or affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent. This information will not be shared with any third parties.
Information We Collect, Receive, and Create About You
We may collect or obtain information about you when you interact with our services. In some cases, we may also receive information about you from third parties.
Data you provide when you do business with us: This may include username, password, name, email, phone, physical address, subscription and billing information, business information, and basic information about accounts you choose to associate with us.
Data Processing and Retention
We process your personal information to provide the best experience of our services. We may also process information when necessary for the establishment, exercise, or defense of legal rights.
| Category | Description | Purpose / Basis | Retention |
|---|---|---|---|
| Account Information / Personal Details | Information you provide such as name, postal address, telephone or mobile number, email address, employer, login details, interests, public social media handles or profiles, and photographs posted by you or other users. |
To provide use of services as agreed. Legitimate Interest |
For the life of the account and a reasonable and legally compliant time thereafter. |
| App Data | Data and metrics around account usage. |
Maintain and improve service standards. Legitimate Interest |
For the life of the account and a reasonable and legally compliant time thereafter. |
| Audio, Video, and Other Electronic Data | Audio, electronic, visual, or similar information such as photographs, video submissions, call recordings, and contents of your media library. |
Promote user expression through services and conduct contests and rewards. Legitimate Interest |
For the life of the account and a reasonable and legally compliant time thereafter. |
| Consent Records | Records of consents given, including date, time, means of consent, and related information. |
Comply with applicable laws, regulations, and user choices. Legal Requirement |
For the life of the account and a reasonable and legally compliant time thereafter. |
| Customer Records | Electronic customer records containing personal information such as name, signature, address, telephone number, financial information, and communications with customer support. |
Maintain service standards and allow users to communicate efficiently with the company. Legitimate Interest |
Customer records are kept in accordance with applicable laws. |
| Demographic Information | Information such as gender, age/date of birth, nationality, salutation, job title, company information, education, work experience, professional information, and language preferences. |
Enable customer expression, maintain and improve service standards, and marketing with consent. Legitimate Interest |
For the life of the account and a reasonable and legally compliant time thereafter. |
| Location Information | IP address and imprecise location information such as city or ZIP code level information, or location information you provide. |
Maintain service standards, provide relevant content, and marketing with consent. Legitimate Interest |
For the life of the account and a reasonable and legally compliant time thereafter. |
| Profile Information and User Contributions | Public profile, project page, profile page, or contributions created by users, including views and opinions included by users. |
Enable customer expression and provide use of services as agreed. Legitimate Interest |
For the life of the account and a reasonable and legally compliant time thereafter. |
| Transaction Information | Information on how you interact with services, records of products or services purchased, coupons viewed or redeemed, gift cards purchased, receipts submitted, rewards program data, and payment-related information. |
Complete transactions, provide services as agreed, and marketing with consent. Performance of a Contract |
For the life of the account and a reasonable and legally compliant time thereafter. |
| Device Information and Device ID | Device ID, device type, operating system, software information, and device settings. |
Maintain and improve the quality of services. Legitimate Interest |
For the life of the account and a reasonable and legally compliant time thereafter. |
| Advertising Identifiers | User-resettable advertising identification numbers associated with devices. |
Marketing. Consent |
For the life of the account and a reasonable and legally compliant time thereafter. |
| Connectivity Data | WiFi connection or service set identifier information. |
Maintain and improve the quality of services. Legitimate Interest |
For the life of the account and a reasonable and legally compliant time thereafter. |
| Cookies | Information collected through cookies, eTags, JavaScript, pixel tags, device ID tracking, anonymous identifiers, and similar technologies. |
Marketing. Consent |
In compliance with the Cookie Policy. |
| Engagement Data | Information about visits, interaction, engagement with services, content, ads, third-party websites, applications, platforms, media channels, and email interactions. |
Marketing. Consent |
In compliance with the Cookie Policy. |
Sensitive Personal Information
We do not seek to collect or process sensitive personal information, such as race or ethnicity, political opinions, religious or philosophical beliefs, trade union membership, physical or mental health, or sex life. Where users choose to disclose sensitive personal information, we do not use it for any additional purpose without consent unless required to comply with laws or prevent crimes.
Direct Marketing
We may use the contact details you provided to reach out with information regarding services that may interest you, such as upcoming promotions. You may unsubscribe or opt out of SMS or email messages at any time at no cost.
Cookies
We may collect information through cookies and similar technologies on our sites, apps, or devices. This Cookie Policy is intended to cover the use of cookies as they relate to email marketing businesses.
Information We Share with Third Parties
We do not directly share information with third parties; however, data may be stored on devices or software platforms we use to provide services, or shared for legal reasons.
Service Providers: We may share personal information with third parties who provide services such as payment processors, analytics providers, and other service providers, only to meet contractual obligations and terms of use.
- Third-party providers where services use advertising, plugins, or content, subject to privacy choices and settings.
- Merchants, business partners, or advertisers where consent was provided.
- Third-party processors such as analytics providers or data centers.
- Legal and regulatory authorities upon request or for reporting suspected breaches of law or regulation.
- Law enforcement or courts as necessary for legal rights, prevention, detection, or investigation.
- Relevant third parties in the case of full or partial acquisition.
Data Retention
We retain personal information as long as necessary for the purposes set out in this policy and in accordance with applicable laws.
Your Rights With Respect to Your Personal Information
Many privacy regulations afford consumers specific rights. The EEA, Brazil, California, and several other U.S. states grant specific rights to people living under their jurisdiction.
- Right to Withdraw Consent
- Right to Know
- Right of Access
- Right to Delete / Erase
- Right to Request Rectification
- Right to Object to the Use of Sensitive Personal Information
- Right to Object to Automated Processing
- Right to Not Be Discriminated Against
To make privacy requests, email info@palazzodibocce.com. Contact information can also be found on the Contact Details page.
You may be required to verify your identity before these rights can be applied. If making a request on behalf of a user, a signed authorization letter may be required.
How to Change Your Preferences
You can change your preferences at any time. Keeping your personal information current helps us provide the best service possible. Newsletter and email subscriptions can be changed by following instructions in emails you receive. Please allow five to ten business days for changes to take effect.
Where you have consented to receive marketing communications, you may unsubscribe by emailing support. Please allow two working days for this instruction to take effect in all systems.
Our services currently do not recognize browser do-not-track signals. You may manage cookies and related technologies through your browser privacy and security settings.
California Residents
In accordance with the California Online Privacy Protection Act, we may collect personal information about online activities when you use our services. California residents may request certain information about personal information disclosed to third parties for direct marketing purposes.
Contact Details
Please note that requesting removal of information may result in removal or deletion of all of your information from our systems.
For questions, email info@palazzodibocce.com or visit the Contact Details page.
Children
Our services are not intended for use by children, especially those under 18. We reserve the right to remove a user’s information or account if we discover that the user is under the required age limit.
How This Privacy Policy May Change
This policy may be amended or updated from time to time. Updates are effective at publication unless otherwise specified. Continued use of services after publication constitutes consent to the changes.