This Privacy Policy (or “policy”) describes how we use the personal information you provide and the rights you have.
Your Phone Number
Your Email Address
No information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent. This information will not be shared with any third parties.
We may collect or obtain information about you when you interact with our services. In some cases, we may also receive information about you from third parties.
Data you provide when you do business with us: This is, for example, username, password, name, email, phone, physical address, subscription and billing information, and business information, and basic information about any other accounts you choose to associate with us, like your Google account.
We process your personal information in order to provide you the best experience of our services. We may also process your Information where the processing is necessary for the establishment, exercise or defense of legal rights.
Below is a chart stating which categories of your personal information we process for which purposes specifically, and how long we retain that data. Our processing of your data is subject to your use of our service, your privacy preferences, and your account settings and choices.
Personal Information We may process the following categories of personal iInformation about you. |
||
Categories of personal information | Purpose of processing __________ legal basis |
Retention Period |
Account Information (Personal Details): Information you provide to us such as, your name; postal address; telephone and/or mobile number; email address; employer; login details, including username and password; interests; public social media handles or profile(s); and photograph posted by you and other users. | To provide use of our services as agreed. __________ Legitimate Interest |
For the life of the account and a reasonable and legally compliant time thereafter. |
App Data. Data and metrics around account usage. | Maintain and improve service standards ___________ Legitimate Interest |
For the life of the account and a reasonable and legally compliant time thereafter. |
Audio, Video, and Other Electronic Data: audio, electronic, visual, or similar information such as photographs, video submissions, call recordings and contents of your media library. | Promote user expression through our services and to conduct contests and rewards. ___________ Legitimate Interest |
For the life of the account and a reasonable and legally compliant time thereafter. |
Consent Records: records of any consents you may have given, together with the date and time, means of consent and any related information (e.g., the subject matter of the consent). | Comply with applicable laws and regulations and users’ choices. ___________ Legal Requirement |
For the life of the account and a reasonable and legally compliant time thereafter. |
Customer Records: electronic customer records containing personal information, such as name, signature, address, telephone number, or any financial information. We may also collect Personal Data information about you through your communications with our customer support team. NOTE: Please ensure that no sensitive personal data is submitted in connection with your requests for support (for example, health information, political or religious beliefs, information about minors, etc.). |
To maintain service standards and provide users with the ability to communicate efficiently and effectively with our company. ____________ Legitimate Interest |
Customer records will be kept in accordance with applicable laws. |
Demographic Information: We may collect gender; age/date of birth; nationality; salutation; job title, company information, education, work experience and other professional information; language preferences. | Enable customer expression, maintain and improve service standards, and marketing with consent. ____________ Legitimate Interest |
For the life of the account and a reasonable and legally compliant time thereafter. |
Location Information: We collect your IP address from which we can derive imprecise location information, for example, at the city or zip code level, of a user’s computer or device. We may also have this type of location information if you provide it to us during sign up or in your profile, project page, or contributions. | Maintain service standards, provide relevant content and marketing with consent. ____________ Legitimate Interest |
For the life of the account and a reasonable and legally compliant time thereafter. |
Profile Information and User Contributions: For certain Services, you may choose to create a public profile, a project page or a profile page, or create your own contributions.All contents of these pages and contributions are processed, including any views and opinions included by you. | Enable customer expression, and provide use of our services as agreed in the ToU. ____________ Legitimate Interest |
For the life of the account and a reasonable and legally compliant time thereafter. |
Transaction Information: information on how you interact with the Services, including records of products or services purchased, obtained or considered such as the coupons you view and redeem, the gift cards you purchase via our Services, including copies of receipts that you submit; financial information related to your transactions, information about you as needed to administer your participation in our rewards programs; payment information, including payment card number, expiration date, and CVN; or other information about how you use our Services. | Completion of transaction, providing full use of our services as agreed in the ToU, and marketing with consent. _____________ Performance of a Contract |
For the life of the account and a reasonable and legally compliant time thereafter. |
Device Information and Device ID: Device ID, which is a distinctive number associated with a smartphone or similar handheld device. As well as, device information, including Device type, operating system and software information, and settings. | Maintain and improve the quality of services ____________ legitimate interest |
For the life of the account and a reasonable and legally compliant time thereafter. |
Advertising Identifiers: A user-resettable identification number for advertising associated with a device (e.g., iOS uses the Identifier for Advertising (IDFA) and Android uses Google Advertising ID). | Marketing _________ Consent |
For the life of the account and a reasonable and legally compliant time thereafter. |
Connectivity Data: We may collect WiFi connection or service set identifier (“SSID”). | Maintain and improve the quality of services ____________ legitimate interest |
For the life of the account and a reasonable and legally compliant time thereafter. |
Cookies: Information collected through the use of cookies, eTags, Javascript, pixel tags, device ID tracking, anonymous identifiers and other technologies, including information collected using such methods and technologies about (i) your visits to, and interaction and engagement with, the Services, Subject to your privacy choices and settings, content and ads on third party websites, applications, platforms and other media channels (“Channels”), and (ii) your interaction with emails including the content and ads therein (collectively, “Online Data”). | Marketing _________ Consent |
In compliance with the Cookie Policy |
Engagement Data: Information about (i) your visits to, and interaction and engagement with the services, content and ads on third party websites, applications, platforms and other media channels (“Channels”), and (ii) your interaction with emails including the content and ads therein (collectively, “Online Data”), which are collected through the use of cookies and cookie like technologies. | Marketing ____________ Consent |
In compliance with the Cookie Policy |
We do not seek to collect or process sensitive personal information, such as, race or ethnicity, political opinions, religious or philosophical beliefs, trade union membership, physical or mental health, or sex life. Where users choose to disclose sensitive personal information, we do not use the sensitive information for any additional purpose without consent, unless required to comply with laws, or prevent crimes.
We may use the contact details you provided us to reach out to you with information regarding services that may be of interest to you, for example, upcoming promotions. You may unsubscribe or opt out of SMS or email messages at any time at no cost.
We may collect information about you through the use of cookies and similar technologies on our sites and apps, or your devices. This Cookie Policy is only intended to cover the use of cookies as they relate to Email Marketing businesses.
We do not directly share any information with third parties, however data may be stored on devices or software platforms we use to provide our services or shared for legal reasons as below.
Service Providers: We may share your personal information with third parties who provide services to us, such as our payment processors, analytics providers, and other service providers. We may share your personal information with these third parties for the following only to abide by the contractual obligations and the terms of their ToU with us.
Other Third Parties: We may also share your personal information with the following:
We will retain your personal information for as long as is necessary in connection with the purposes set out in this policy, and in accordance with applicable laws. For more details on how long data is retained see the table on this page.
Many privacy regulations afford consumers a number of specific rights. The EEA, Brazil, California, and several other U.S. states grant specific rights to people living under their jurisdiction.
Your rights:
In order to make privacy requests you can also email us at info@palazzodibocce.com. Our contact information can also be found on the “Contact Details” page Here
You may be required to verify your identity before we can give effect to these rights. If you are making a request on behalf of a user, we require a signed authorization letter from the consumer.
You can change your preferences at any time. Below is a list of some of the actions you can take.
Changing Your Own Information: Keeping your personal information current helps ensure that we offer you the best services possible best done by either emailing us or calling our phone number on our contact page. We may retain and use copies of your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
Your Newsletter and Email Subscriptions. You can opt out or unsubscribe to a newsletter or other email list at any time by following the instructions at the end of the newsletters or emails you receive. Please allow five to ten business days for changes to take effect. On some Services, member service-related communications are an integral part of the service to which you subscribe and you may continue to receive emails as part of that particular portion of the services, even if you opt out of the newsletters or email list. In these cases, you cancel your account to cease communication. Also note that if you have provided more than one email address to us, you may continue to be contacted unless you request to unsubscribe each email address you have provided, or delete your accounts.
Direct Mailings, Push Notifications, and Unsubscribing. Where you have consented to receive marketing communications from us, we will send you emails and/or push notifications (depending on what you have consented to). You may also unsubscribe by emailing our support team(s) at the email addresses below. Please allow two working days for this instruction to take effect in all of our systems.
Opting Out of Tracking. Currently, our Services do not recognize browser do-not-track signals. However, you may manage how your browser handles cookies and related technologies by adjusting its privacy and security settings. Browsers are different, so refer to instructions related to your browser to learn about cookie-related and other privacy and security settings that may be available. The Help portion of the toolbar on most browsers will tell you how to prevent your computer from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. You can also opt-out of being targeted by certain third party advertising companies.
California Residents. In accordance with the California Online Privacy Protection Act, we may collect Personal Information about your online activities when you use our services. California’s “Shine the Light” law permits our users who are California residents to request and obtain certain information about any Personal Information disclosed to third parties for direct marketing purposes. If you are a California resident and wish to make such a request or if you wish for us to refrain from gathering your Personal Information, please submit your request in writing to us using the contact details.
Please note that requesting removal of any of your information may potentially result in removal or deletion of all of your information from our systems.
For any additional questions, you can contact us by emailing:
Our contact information can also be found on the “Contact Details” page Here
Our services are not intended for use by children, especially those under 18. We reserve the right to remove a user’s information or account at any time, when necessary, if we discover that a user is under the required age limit for the service. If you have reason to believe we have collected personal information from someone under 18, please report it to us so we can take appropriate steps to rectify this.
This policy may be amended or updated from time to time at our discretion. Any updates will be effective at the time of publication, unless specified otherwise. Your continued use of our services after the publication of a policy update constitutes your consent to the changes. We will notify you prior to making policy updates that materially change the way we treat your personal data, and will not use your data in a materially different manner without your consent.